Paul & Bryn Tarr, Realtors
Follow-up Survey
Name: Pam & David Howes
Property Address: 16212 Swartz Canyon Dr
Enclosed is a brief research questionnaire concerning your Real Estate Agents, Paul and Bryn Tarr. This information is being gathered to help improve the quality of his/her real estate service. Your response is important to Paul/Bryn and will be used to create new, improved services that you and other clients will receive during future real estate transactions with Paul/Bryn.
Please underline the number that is most descriptive of the service you received from Paul/Bryn. 1 being satisfactory, 3 being average, and 5 being excellent. If a subject is not applicable, please leave blank.
1. Timeliness of return phone calls… 1 2 3 4 5
2. Problems were handled………… 1 2 3 4 5
3. Communication with you was… 1 2 3 4 5
4. The knowledge of real estate .... 1 2 3 4 5
5. Attention to your needs…………… 1 2 3 4 5
6. Your overall impression …………. 1 2 3 4 5
Please check the most appropriate answer.
1. Do you feel that Paul& Bryn adequately explained the real estate process and what you could expect during each phase of the process? YES
2. Do you feel that Paul/Bryn really cared about your individual
real estate needs? YES
3. In comparison to other REALTORS you have worked with, the quality of Paul & Bryn’s real estate service is: (Highlight one)
A. Substantially lower D. Moderately higher
B. Moderately lower E. Substantially high
C. About the same F. Excellent
4. Would you recommend Paul & Bryn’s services to your friends and family? YES
Please answer each question openly and honestly. We appreciate your honest response.
Why did you choose to work with Paul & Bryn Tarr?
I know Bryn from the SDCE Equestrian Center
When you think about your real estate experience, what stands out most in your mind?
How easy they made it for us!
What could Paul/Bryn do to improve his/her service and provide a more positive real estate experience? ?__________________________________________________________________________________________
What is your overall impression of Paul and Bryn?
Great people, Great Realtors!
What is your overall impression of Keller Williams Realty?
Same as Above
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